Roles and Permissions

Understand the owner, admin and member roles, and how to add or remove admins.

Roles and Permissions

HeadshotPro uses three roles in an organization: Owner, Admin and Member. A fourth label, Managed, marks members you created directly and upload for. There is no read-only or viewer role.

How it works

Role overview

RoleWhat it can do
OwnerThe account that created the organization. Full admin access, plus ownership transfer and organization deletion. Cannot be removed or demoted by other admins.
AdminFull access to the admin panel: members, invites, backdrops and outfits, settings, templates, billing and invoices. Admins see every member's photos. There is no limit on the number of admins.
MemberSigns in, completes their own shoot, and sees their own results. No admin panel.
ManagedA member without an account of their own. You upload for them. Same permissions as a member.

Add an admin

  1. Go to Settings > Security.
  2. On the Admin management card, click Add new.
  3. Enter the person's email and click Add admin.

What happens next:

  • Already a member of your organization: their role changes to admin right away and they get an email.
  • Has a HeadshotPro account outside your organization: they get an invite email and must accept it.
  • No account yet: they get an invite email, create an account, and join as an admin.

Remove an admin

  1. Go to Settings > Security.
  2. Find the admin in the list, open their role dropdown and select Remove as admin.
  3. Confirm.

They become a regular member. They keep their account and their headshots.

Revoke a pending admin invite

On the Admin management card, click Revoke next to the pending invite.

Good to know

  • Adding someone as an admin does not give them a headshot shoot. If an admin also wants headshots, invite them as a member too, from Overview > Add member.
  • A member who should invite others needs the admin role. Members cannot invite.
  • The owner and every admin can see all member photos, favorites and selfies. Members cannot keep their photos private from the admins.
  • You cannot remove yourself as an admin, and you cannot demote the owner.
  • To hand the organization to someone else, the owner uses Transfer ownership under Settings > Security. See Security Controls.
  • Role changes are written to the organization activity log.
  • When a member is removed from the organization, their role resets to a plain user. They keep their account. See Removing Members.
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