Organization Settings

Organization Settings is the central place to configure your team's identity and operational preferences. Changes here apply across the entire organization and are visible to all admins.

Navigate to Settings in the left sidebar of the admin panel to access these options. Settings is split across tabs: General, Security, Notifications, Headshots, Profile picture, Custom fields, and Emails (when enabled). This article covers the General, Headshots, and Notifications tabs. The Custom fields tab is covered separately — see Custom Fields.

How it works

Organization data

1. Go to Admin > Settings.
2. Edit the Company name and URL fields — both are required.
3. Optionally upload a Company logo (image files up to 5 MB).
4. Add optional contact details: Address and Phone number.
5. Click Save information to apply changes.

Headshot preferences

The Headshot settings card controls how headshots are produced and managed for your team:

1. Toggle the desired settings.
2. If enabling headshot renewal, set the renewal interval in months (1–60).
3. If enabling admin credit reserve, set the number of credits to reserve per member (1–15). The default is 4.
4. Click Save changes.

Email notifications

Configure which admin notifications fire and where they are sent. To rewrite the content of the emails your team members receive — invites, reminders, shoot-ready notifications — see Customizing Emails (Enterprise).

1. Open the Notifications tab.
2. Toggle individual notifications on or off:
   • Credits — alerts when the credit balance drops below 3.
   • Results ready — fires when a member's headshots finish generating.
   • Favorite selected — fires when a member picks their favorite photo.
   • Automatic reminders — sends reminders to members who have not completed their shoot.
   • Favorite photos reminder — prompts members to pick favorites after their shoot completes.
3. Set a Notification email address to route alerts to a specific inbox. Leave blank to send to the organization owner.
4. Set a CC email for reminders to copy an additional address on all reminder emails.
5. Click Save changes.

Deleting the organization

The Danger Zone card appears only when you are the sole member of the organization. Deletion is permanent and removes all organization data and settings.

1. Ensure no other members remain in the organization.
2. Click Delete Organization in the Danger Zone card.
3. Confirm the action in the dialog.

Your account reverts to a standard user account after deletion.

Good to know

• Only users with the TeamLead role can modify organization settings.
• The company name and website URL are the only required fields; all other organization data fields are optional.
• Logo files must be images and cannot exceed 5 MB.
• Enabling "Delete all user data after 30 days" is irreversible for data that falls within the window — confirm this decision with your team before enabling.
• The headshot renewal setting does not consume credits at invite time; credits are only deducted when a member uploads their photos.
• Organization deletion is blocked if more than one user is associated with the organization. Contact support in that case.
• When admin credit reserve is on, members see and can spend only the credits remaining after the reserve is subtracted. You retain access to the full pool when editing member photos from the admin view. The reserve applies automatically to all existing members — no action is needed after enabling.
• The reserve is capped so members always retain at least 1 spendable credit. For example, if a member has only 2 credits, a reserve of 4 is treated as 1. When viewing a member's results as admin, an indicator shows how many reserve credits remain.

Related

• Security Controls
• SSO Setup
• Member Management
• Customizing Emails
• Custom Fields
• Style Presets