Managing Your Account

How to update your profile information, change your profile picture, change your email or password, and manage email preferences.

Managing Your Account

Your profile page is the central place to manage your HeadshotPro account. You can update your name and contact details, set your profile picture, change your login credentials, and find your User ID for support. All settings live at /profile.

How it works

  1. Go to /profile. The page displays your current login email at the top.
  2. Under Personal information, you can set your profile picture and update your name, job title, and phone number.
    • To set or change your profile picture, click Choose a photo (or Change if one is already set) and pick a headshot from your library. HeadshotPro processes the selection and updates your picture automatically.
    • To remove your current picture, click Remove.
    • Edit your name, job title, and phone number in the fields below, then click Save.
  3. Under Change email, enter your new email address (twice) and your current password, then click Change email. A verification email is sent to the new address. You must verify it before the change is fully applied.
  4. Under Change password, enter your current password and your new password (twice), then click Change password. Passwords must match or the form will display an error.
  5. Under User ID, copy your unique ID. Share this with support when you need help — it lets the team locate your account instantly.
  6. Under Billing, you can manage your payment method via the Stripe portal if you have any active billing history.

Good to know

  • The Choose a photo option only appears once your headshots have been generated. Until then, a placeholder is shown.
  • Your profile picture is used as your avatar across the platform, including the team members list visible to your team lead.
  • Changing your email requires your current password for re-authentication before any change is applied.
  • Email changes trigger a verification email — the new address is not active until verified.
  • The User ID card is always visible; it is safe to share with HeadshotPro support.
  • To unsubscribe from marketing emails without deleting your account, visit /profile/unsubscribe or use the unsubscribe link in any HeadshotPro email. You will still receive essential transactional emails (receipts, account notices).
  • Team members cannot access the account deletion option — contact your team lead or HeadshotPro support.
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