[{"data":1,"prerenderedAt":463},["ShallowReactive",2],{"docs-team-lead\u002Fmanaging-your-team\u002Froles-and-permissions":3},{"article":4,"sectionArticles":276,"categories":440,"relatedArticles":461,"prevArticle":372,"nextArticle":376,"categoryName":455,"error":462},{"id":5,"title":6,"avatar":7,"body":8,"description":268,"docx":7,"extension":269,"meta":270,"navigation":271,"order":7,"path":272,"pdf":7,"pdfLabel":7,"procurementPack":7,"seo":273,"slug":7,"stem":274,"__hash__":275},"content\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Froles-and-permissions.md","Roles and Permissions",null,{"type":9,"value":10,"toc":255},"minimark",[11,15,36,41,46,94,98,125,128,149,153,168,171,175,183,187,229,233],[12,13,6],"h1",{"id":14},"roles-and-permissions",[16,17,18,19,23,24,27,28,31,32,35],"p",{},"HeadshotPro uses three roles in an organization: ",[20,21,22],"strong",{},"Owner",", ",[20,25,26],{},"Admin"," and ",[20,29,30],{},"Member",". A fourth label, ",[20,33,34],{},"Managed",", marks members you created directly and upload for. There is no read-only or viewer role.",[37,38,40],"h2",{"id":39},"how-it-works","How it works",[42,43,45],"h3",{"id":44},"role-overview","Role overview",[47,48,49,62],"table",{},[50,51,52],"thead",{},[53,54,55,59],"tr",{},[56,57,58],"th",{},"Role",[56,60,61],{},"What it can do",[63,64,65,73,80,87],"tbody",{},[53,66,67,70],{},[68,69,22],"td",{},[68,71,72],{},"The account that created the organization. Full admin access, plus ownership transfer and organization deletion. Cannot be removed or demoted by other admins.",[53,74,75,77],{},[68,76,26],{},[68,78,79],{},"Full access to the admin panel: members, invites, backdrops and outfits, settings, templates, billing and invoices. Admins see every member's photos. There is no limit on the number of admins.",[53,81,82,84],{},[68,83,30],{},[68,85,86],{},"Signs in, completes their own shoot, and sees their own results. No admin panel.",[53,88,89,91],{},[68,90,34],{},[68,92,93],{},"A member without an account of their own. You upload for them. Same permissions as a member.",[42,95,97],{"id":96},"add-an-admin","Add an admin",[99,100,101,109,119],"ol",{},[102,103,104,105,108],"li",{},"Go to ",[20,106,107],{},"Settings > Security",".",[102,110,111,112,115,116,108],{},"On the ",[20,113,114],{},"Admin management"," card, click ",[20,117,118],{},"Add new",[102,120,121,122,108],{},"Enter the person's email and click ",[20,123,124],{},"Add admin",[16,126,127],{},"What happens next:",[129,130,131,137,143],"ul",{},[102,132,133,136],{},[20,134,135],{},"Already a member of your organization",": their role changes to admin right away and they get an email.",[102,138,139,142],{},[20,140,141],{},"Has a HeadshotPro account outside your organization",": they get an invite email and must accept it.",[102,144,145,148],{},[20,146,147],{},"No account yet",": they get an invite email, create an account, and join as an admin.",[42,150,152],{"id":151},"remove-an-admin","Remove an admin",[99,154,155,159,165],{},[102,156,104,157,108],{},[20,158,107],{},[102,160,161,162,108],{},"Find the admin in the list, open their role dropdown and select ",[20,163,164],{},"Remove as admin",[102,166,167],{},"Confirm.",[16,169,170],{},"They become a regular member. They keep their account and their headshots.",[42,172,174],{"id":173},"revoke-a-pending-admin-invite","Revoke a pending admin invite",[16,176,111,177,115,179,182],{},[20,178,114],{},[20,180,181],{},"Revoke"," next to the pending invite.",[37,184,186],{"id":185},"good-to-know","Good to know",[129,188,189,195,198,201,204,219,222],{},[102,190,191,192,108],{},"Adding someone as an admin does not give them a headshot shoot. If an admin also wants headshots, invite them as a member too, from ",[20,193,194],{},"Overview > Add member",[102,196,197],{},"A member who should invite others needs the admin role. Members cannot invite.",[102,199,200],{},"The owner and every admin can see all member photos, favorites and selfies. Members cannot keep their photos private from the admins.",[102,202,203],{},"You cannot remove yourself as an admin, and you cannot demote the owner.",[102,205,206,207,210,211,213,214,108],{},"To hand the organization to someone else, the owner uses ",[20,208,209],{},"Transfer ownership"," under ",[20,212,107],{},". See ",[215,216,218],"a",{"href":217},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fsecurity-controls","Security Controls",[102,220,221],{},"Role changes are written to the organization activity log.",[102,223,224,225,108],{},"When a member is removed from the organization, their role resets to a plain user. They keep their account. See ",[215,226,228],{"href":227},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fremoving-members","Removing Members",[37,230,232],{"id":231},"related","Related",[129,234,235,239,245,249],{},[102,236,237],{},[215,238,218],{"href":217},[102,240,241],{},[215,242,244],{"href":243},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fmanaging-members","Managing Members",[102,246,247],{},[215,248,228],{"href":227},[102,250,251],{},[215,252,254],{"href":253},"\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Finviting-members","Inviting Members",{"title":256,"searchDepth":257,"depth":257,"links":258},"",2,[259,266,267],{"id":39,"depth":257,"text":40,"children":260},[261,263,264,265],{"id":44,"depth":262,"text":45},3,{"id":96,"depth":262,"text":97},{"id":151,"depth":262,"text":152},{"id":173,"depth":262,"text":174},{"id":185,"depth":257,"text":186},{"id":231,"depth":257,"text":232},"Understand the owner, admin and member roles, and how to add or remove admins.","md",{},true,"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Froles-and-permissions",{"title":6,"description":268},"docs\u002Fteam-lead\u002Fmanaging-your-team\u002Froles-and-permissions","TP_-DMnx-AWtVdkXtRSP3QVISl8ijLpiWWoBqo8SquM",[277,283,288,293,298,304,307,312,317,322,327,333,338,343,349,354,359,364,367,372,375,376,379,384,390,395,400,405,410,415,420,425,430,435],{"title":278,"description":279,"path":280,"dir":281,"slug":282},"Billing History","Where to find invoices and receipts, add your company details to them, and read the credit activity log.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fbilling-history","\u002Fdocs\u002Fteam-lead\u002Fbilling","billing-history",{"title":284,"description":285,"path":286,"dir":281,"slug":287},"Credits Overview","How team credits work: when a credit is used, what happens when someone leaves, edit credits, and how to track usage.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fcredits-overview","credits-overview",{"title":289,"description":290,"path":291,"dir":281,"slug":292},"Purchasing Credits","How to buy credits for your team: payment methods, the volume discount ladder, invoices for large orders, and automatic top-up.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fpurchasing-credits","purchasing-credits",{"title":294,"description":295,"path":296,"dir":281,"slug":297},"Refunds for Teams","The 30-day money-back guarantee for team purchases and how to request a refund.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Frefunds","refunds",{"title":299,"description":300,"path":301,"dir":302,"slug":303},"Creating a Team Account","How to set up a HeadshotPro team: answer four questions, pick the look, pay, and invite your team.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fcreating-a-team","\u002Fdocs\u002Fteam-lead\u002Fgetting-started","creating-a-team",{"title":254,"description":305,"path":253,"dir":302,"slug":306},"Three ways to add people to your team: email invites, your shareable team link, or uploading photos for them.","inviting-members",{"title":308,"description":309,"path":310,"dir":302,"slug":311},"The New AI Model for Teams","What changed with the latest AI model: 2–3 selfies instead of 15, 40 headshots per person, self-serve redos, and how to upgrade an older team.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fnew-model","new-model",{"title":313,"description":314,"path":315,"dir":302,"slug":316},"HeadshotPro for Teams: Overview","How HeadshotPro Teams works for organizations: one consistent look, self-serve shoots for every member, and answers to the questions buyers ask first.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Foverview","overview",{"title":318,"description":319,"path":320,"dir":302,"slug":321},"Overview","Your team dashboard: credits, member progress, pending invites, the team link, and the left menu.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fteam-dashboard","team-dashboard",{"title":323,"description":324,"path":325,"dir":302,"slug":326},"Team Link, QR Code and Poster","Your team's permanent join link at headshotpro.com\u002Ft\u002Fyour-company, its QR code, and the printable poster.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fteam-link-qr-and-poster","team-link-qr-and-poster",{"title":328,"description":329,"path":330,"dir":331,"slug":332},"API Overview","The HeadshotPro API: what it automates, the three ways to connect your HR tools, and where the full documentation lives.","\u002Fdocs\u002Fteam-lead\u002Fintegrations\u002Fapi-overview","\u002Fdocs\u002Fteam-lead\u002Fintegrations","api-overview",{"title":334,"description":335,"path":336,"dir":331,"slug":337},"Gift Codes","Hand out headshots with redeemable codes instead of a team invite.","\u002Fdocs\u002Fteam-lead\u002Fintegrations\u002Fgift-codes","gift-codes",{"title":339,"description":340,"path":341,"dir":331,"slug":342},"Webhooks and Integrations","Connect HeadshotPro to Zapier or to your own systems with webhooks.","\u002Fdocs\u002Fteam-lead\u002Fintegrations\u002Fwebhooks-and-integrations","webhooks-and-integrations",{"title":344,"description":345,"path":346,"dir":347,"slug":348},"Creating and Managing Teams","How to create, edit, and delete sub-teams within your organization to group members by department","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fcreating-teams","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team","creating-teams",{"title":350,"description":351,"path":352,"dir":347,"slug":353},"Custom Fields","Collect extra information from your team members during their headshot onboarding.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fcustom-fields","custom-fields",{"title":355,"description":356,"path":357,"dir":347,"slug":358},"Customizing Emails","Control which emails your team receives, where admin alerts go, and rewrite the wording of member emails.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fcustomizing-emails","customizing-emails",{"title":360,"description":361,"path":362,"dir":347,"slug":363},"Deleting Your Organization","How the owner deletes a team organization, and how a team lead then deletes their own HeadshotPro account.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fdeleting-your-organization","deleting-your-organization",{"title":244,"description":365,"path":243,"dir":347,"slug":366},"Find any member, see where they are in their shoot, and take action from the Members page.","managing-members",{"title":368,"description":369,"path":370,"dir":347,"slug":371},"Organization Settings","Manage your organization's name, logo, headshot preferences and email notifications.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Forganization-settings","organization-settings",{"title":228,"description":373,"path":227,"dir":347,"slug":374},"Remove a member from your organization, and understand what happens to their data and your credits.","removing-members",{"title":6,"description":268,"path":272,"dir":347,"slug":14},{"title":218,"description":377,"path":217,"dir":347,"slug":378},"Configure MFA for admins, manage admins, transfer ownership, and set data retention for your organization.","security-controls",{"title":380,"description":381,"path":382,"dir":347,"slug":383},"SSO Setup","Connect your identity provider to HeadshotPro so team members authenticate through your company's existing SSO system.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fsso-setup","sso-setup",{"title":385,"description":386,"path":387,"dir":388,"slug":389},"Approving and Managing Headshots","How to review finished member headshots, mark them as handled, and download photos for the whole team","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fapproving-and-managing-headshots","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots","approving-and-managing-headshots",{"title":391,"description":392,"path":393,"dir":388,"slug":394},"Bulk Uploading Photos","Upload ZIP files for multiple team members at once to create headshot models without individual onboarding.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fbulk-uploading-photos","bulk-uploading-photos",{"title":396,"description":397,"path":398,"dir":388,"slug":399},"Creating Profile Picture Templates","How to create branded profile picture templates with shape, background, border, outline, and logo overlay settings.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fcreating-templates","creating-templates",{"title":401,"description":402,"path":403,"dir":388,"slug":404},"Enforcing Consistency","Use the approved list, outfit rules, backdrop settings, per-team overrides and pose selection to keep every team headshot on-brand.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fenforcing-consistency","enforcing-consistency",{"title":406,"description":407,"path":408,"dir":388,"slug":409},"Headshots Still Preparing","What to expect while a member's headshots generate, and what to do when a shoot looks stuck","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fheadshots-still-preparing","headshots-still-preparing",{"title":411,"description":412,"path":413,"dir":388,"slug":414},"Issuing Retries","How a team member gets a free retry, and how you start a new shoot for them when the retry is used up","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fissuing-retries","issuing-retries",{"title":416,"description":417,"path":418,"dir":388,"slug":419},"Managing Profile Picture Templates","How to edit, delete, set a default, and apply profile picture templates to organization members.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fmanaging-templates","managing-templates",{"title":421,"description":422,"path":423,"dir":388,"slug":424},"Pose Selection","Restrict which body poses HeadshotPro cycles through when generating headshots for your team.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fpose-selection","pose-selection",{"title":426,"description":427,"path":428,"dir":388,"slug":429},"Quality Tips","What to tell your team before they upload selfies, and why results sometimes differ from the person","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fquality-tips","quality-tips",{"title":431,"description":432,"path":433,"dir":388,"slug":434},"Style Presets","Choose the backdrops and outfits your team can use, add your own backdrops and outfits, and set a different look per team.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fstyle-presets","style-presets",{"title":436,"description":437,"path":438,"dir":388,"slug":439},"Viewing Team Headshots","Track every member's shoot from Overview and Members, open their photos, and download headshots in the sizes your organization needs","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fviewing-team-headshots","viewing-team-headshots",[441,445,449,453,457],{"slug":442,"name":443,"articles":444},"billing","Billing",[277,283,288,293],{"slug":446,"name":447,"articles":448},"getting-started","Getting Started",[298,304,307,312,317,322],{"slug":450,"name":451,"articles":452},"integrations","Integrations",[327,333,338],{"slug":454,"name":455,"articles":456},"managing-your-team","Managing Your Team",[343,349,354,359,364,367,372,375,376,379],{"slug":458,"name":459,"articles":460},"team-headshots","Team Headshots",[384,390,395,400,405,410,415,420,425,430,435],[],false,1793943946104]