[{"data":1,"prerenderedAt":650},["ShallowReactive",2],{"docs-team-lead\u002Fmanaging-your-team\u002Forganization-settings":3},{"article":4,"sectionArticles":473,"categories":627,"relatedArticles":648,"prevArticle":556,"nextArticle":560,"categoryName":642,"error":649},{"id":5,"title":6,"avatar":7,"body":8,"description":465,"docx":7,"extension":466,"meta":467,"navigation":468,"order":7,"path":469,"pdf":7,"pdfLabel":7,"procurementPack":7,"seo":470,"slug":7,"stem":471,"__hash__":472},"content\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Forganization-settings.md","Organization Settings",null,{"type":9,"value":10,"toc":451},"minimark",[11,15,19,67,72,77,119,123,148,228,241,245,248,253,274,279,299,335,339,345,360,364,370,373,380,384,421,425],[12,13,6],"h1",{"id":14},"organization-settings",[16,17,18],"p",{},"Organization Settings is where you configure your team's identity and how shoots run. Changes apply to the whole organization and are visible to every admin.",[16,20,21,22,26,27,30,31,30,34,30,37,30,40,30,43,46,47,50,51,56,57,61,62,66],{},"Open ",[23,24,25],"strong",{},"Settings"," in the left menu. Settings has tabs: ",[23,28,29],{},"General",", ",[23,32,33],{},"Security",[23,35,36],{},"Notifications",[23,38,39],{},"Headshots",[23,41,42],{},"Profile picture",[23,44,45],{},"Custom fields",", and ",[23,48,49],{},"Emails"," (when enabled). This article covers General, Headshots and Notifications. Security is in ",[52,53,55],"a",{"href":54},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fsecurity-controls","Security Controls",". Profile picture is in ",[52,58,60],{"href":59},"\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fcreating-templates","Creating Templates",". Custom fields are in ",[52,63,65],{"href":64},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fcustom-fields","Custom Fields",".",[68,69,71],"h2",{"id":70},"how-it-works","How it works",[73,74,76],"h3",{"id":75},"organization-information-general","Organization information (General)",[78,79,80,85,96,103,113],"ol",{},[81,82,21,83,66],"li",{},[23,84,25],{},[81,86,87,88,91,92,95],{},"Edit the ",[23,89,90],{},"Company name"," and ",[23,93,94],{},"URL",". Both are required.",[81,97,98,99,102],{},"Upload a ",[23,100,101],{},"Company logo"," (image file, up to 5 MB). The logo is used on customized emails.",[81,104,105,106,91,109,112],{},"Add an ",[23,107,108],{},"Address",[23,110,111],{},"Phone number"," if you want them on record.",[81,114,115,116,66],{},"Click ",[23,117,118],{},"Save information",[73,120,122],{"id":121},"headshot-settings-headshots","Headshot settings (Headshots)",[16,124,125,126,128,129,30,132,91,135,138,139,143,144,66],{},"The ",[23,127,39],{}," tab has three cards: ",[23,130,131],{},"Custom output sizes",[23,133,134],{},"Headshot settings",[23,136,137],{},"Pose selection",". Custom output sizes are covered in ",[52,140,142],{"href":141},"\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fviewing-team-headshots","Viewing Team Headshots",". Pose selection is covered in ",[52,145,147],{"href":146},"\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fpose-selection","Pose Selection",[149,150,151,164],"table",{},[152,153,154],"thead",{},[155,156,157,161],"tr",{},[158,159,160],"th",{},"Setting",[158,162,163],{},"What it does",[165,166,167,180,188,196,204,212,220],"tbody",{},[155,168,169,173],{},[170,171,172],"td",{},"Upgrade to latest AI model",[170,174,175,176,66],{},"Shows only if your organization is still on the older model. Opens the upgrade dialog. See ",[52,177,179],{"href":178},"\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fnew-model","New Model",[155,181,182,185],{},[170,183,184],{},"Delete all user data after 30 days",[170,186,187],{},"Deletes every member's results 30 days after their last photo is generated, including edits. Off by default. Cannot be undone.",[155,189,190,193],{},[170,191,192],{},"Hide edit button for team members",[170,194,195],{},"Removes the edit button from member galleries so they cannot spend edit credits.",[155,197,198,201],{},[170,199,200],{},"Make full-body photos mandatory",[170,202,203],{},"Members must upload a full-body photo instead of it being optional. Full-body photos improve outfit results.",[155,205,206,209],{},[170,207,208],{},"Send new shoot invite every X months",[170,210,211],{},"Re-invites members for a new shoot on a schedule (1 to 60 months). A credit is used only when the member uploads, not when the invite goes out.",[155,213,214,217],{},[170,215,216],{},"Reserve credits for admin edits",[170,218,219],{},"Holds back 1 to 15 of each member's edit credits (default 4) so you can edit their photos without using their allowance.",[155,221,222,225],{},[170,223,224],{},"Hide appearance options for team members",[170,226,227],{},"Members skip the \"Does this look like you?\" step. Admins still see it on their own shoots.",[78,229,230,233,236],{},[81,231,232],{},"Toggle the settings you want.",[81,234,235],{},"Set the renewal interval or the reserve amount if you turned those on.",[81,237,115,238,66],{},[23,239,240],{},"Save changes",[73,242,244],{"id":243},"email-notifications-notifications","Email notifications (Notifications)",[16,246,247],{},"Notifications are split into two groups.",[16,249,250],{},[23,251,252],{},"Notify admins by email",[254,255,256,262,268],"ul",{},[81,257,258,261],{},[23,259,260],{},"Credits"," - when the balance drops under 3 credits.",[81,263,264,267],{},[23,265,266],{},"Results ready"," - when a member's headshots finish.",[81,269,270,273],{},[23,271,272],{},"Favorite selected"," - when a member picks a favorite.",[16,275,276],{},[23,277,278],{},"Notify team members by email",[254,280,281,287,293],{},[81,282,283,286],{},[23,284,285],{},"Headshots ready"," - emails the member when their headshots are ready. On by default. Turn it off if you want to review results before members see them.",[81,288,289,292],{},[23,290,291],{},"Automatic reminders"," - reminds members who have not finished their shoot.",[81,294,295,298],{},[23,296,297],{},"Favorite photos reminder"," - reminds members to pick a favorite after their shoot.",[78,300,301,307,310,317,324,331],{},[81,302,303,304,306],{},"Open the ",[23,305,36],{}," tab.",[81,308,309],{},"Toggle each notification on or off.",[81,311,312,313,316],{},"Under ",[23,314,315],{},"Recipients",", add up to 10 addresses for admin notifications. Leave it empty to send them to the organization owner.",[81,318,319,320,323],{},"Expand ",[23,321,322],{},"Route by team"," to send results-ready and favorite-selected alerts for one team to that team's own list (up to 10 addresses per team).",[81,325,326,327,330],{},"Set a ",[23,328,329],{},"CC email for reminders"," to copy one address on every reminder.",[81,332,115,333,66],{},[23,334,240],{},[73,336,338],{"id":337},"legal-update-notifications","Legal update notifications",[16,340,125,341,344],{},[23,342,343],{},"Compliance & notifications"," card at the top of the Notifications tab emails chosen addresses when HeadshotPro changes a public legal document (sub-processor list, privacy policy, terms, DPA).",[78,346,347,353,356],{},[81,348,349,350,352],{},"Toggle ",[23,351,338],{}," on.",[81,354,355],{},"Add up to 10 addresses, one per line. The owner's address is pre-filled the first time.",[81,357,115,358,66],{},[23,359,240],{},[73,361,363],{"id":362},"deleting-the-organization","Deleting the organization",[16,365,125,366,369],{},[23,367,368],{},"Danger zone"," card on the General tab appears only when you are the only member of the organization. Deletion is permanent and removes all organization data and settings.",[16,371,372],{},"If your organization has other members, there is no self-serve delete. Email support from the owner's address and ask for the deletion. Tell your members first. Removing all members one by one also deletes their headshots.",[16,374,375,376,66],{},"For the full steps, including how to delete your own account afterwards, see ",[52,377,379],{"href":378},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fdeleting-your-organization","Deleting Your Organization",[68,381,383],{"id":382},"good-to-know","Good to know",[254,385,386,389,392,399,402,407,414],{},[81,387,388],{},"Only admins (TeamLead role) can change organization settings.",[81,390,391],{},"Company name and URL are the only required fields.",[81,393,394,395,66],{},"\"Delete all user data after 30 days\" is off by default. Generated headshots stay in the gallery until you turn it on or remove the member. When a shoot is deleted, its selfies are deleted with it; see ",[52,396,398],{"href":397},"\u002Fdocs\u002Fgeneral\u002Fsecurity-practices\u002Fcompliance-and-privacy","Compliance and Privacy",[81,400,401],{},"The reserve for admin edits is capped so a member always keeps at least 1 spendable credit. When you edit a member's photo from the admin view, you can spend the full pool.",[81,403,404,406],{},[23,405,260],{}," alerts go to the billing contact of the organization (the owner by default), not to the recipients list.",[81,408,409,410,91,412,66],{},"Per-team routing only affects ",[23,411,266],{},[23,413,272],{},[81,415,416,417,66],{},"To rewrite the wording of the emails members receive, see ",[52,418,420],{"href":419},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fcustomizing-emails","Customizing Emails",[68,422,424],{"id":423},"related","Related",[254,426,427,431,435,439,445],{},[81,428,429],{},[52,430,55],{"href":54},[81,432,433],{},[52,434,420],{"href":419},[81,436,437],{},[52,438,65],{"href":64},[81,440,441],{},[52,442,444],{"href":443},"\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fstyle-presets","Style Presets",[81,446,447],{},[52,448,450],{"href":449},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fmanaging-members","Managing Members",{"title":452,"searchDepth":453,"depth":453,"links":454},"",2,[455,463,464],{"id":70,"depth":453,"text":71,"children":456},[457,459,460,461,462],{"id":75,"depth":458,"text":76},3,{"id":121,"depth":458,"text":122},{"id":243,"depth":458,"text":244},{"id":337,"depth":458,"text":338},{"id":362,"depth":458,"text":363},{"id":382,"depth":453,"text":383},{"id":423,"depth":453,"text":424},"Manage your organization's name, logo, headshot preferences and email notifications.","md",{},true,"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Forganization-settings",{"title":6,"description":465},"docs\u002Fteam-lead\u002Fmanaging-your-team\u002Forganization-settings","0YAJjAztys3WT3J0Cx0QAJ6PJEjpaEiTsV9bLMRhHZU",[474,480,485,490,495,501,506,510,515,520,525,531,536,541,547,550,553,556,559,560,565,570,573,578,584,589,593,598,603,608,613,616,621,624],{"title":475,"description":476,"path":477,"dir":478,"slug":479},"Billing History","Where to find invoices and receipts, add your company details to them, and read the credit activity log.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fbilling-history","\u002Fdocs\u002Fteam-lead\u002Fbilling","billing-history",{"title":481,"description":482,"path":483,"dir":478,"slug":484},"Credits Overview","How team credits work: when a credit is used, what happens when someone leaves, edit credits, and how to track usage.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fcredits-overview","credits-overview",{"title":486,"description":487,"path":488,"dir":478,"slug":489},"Purchasing Credits","How to buy credits for your team: payment methods, the volume discount ladder, invoices for large orders, and automatic top-up.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fpurchasing-credits","purchasing-credits",{"title":491,"description":492,"path":493,"dir":478,"slug":494},"Refunds for Teams","The 30-day money-back guarantee for team purchases and how to request a refund.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Frefunds","refunds",{"title":496,"description":497,"path":498,"dir":499,"slug":500},"Creating a Team Account","How to set up a HeadshotPro team: answer four questions, pick the look, pay, and invite your team.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fcreating-a-team","\u002Fdocs\u002Fteam-lead\u002Fgetting-started","creating-a-team",{"title":502,"description":503,"path":504,"dir":499,"slug":505},"Inviting Members","Three ways to add people to your team: email invites, your shareable team link, or uploading photos for them.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Finviting-members","inviting-members",{"title":507,"description":508,"path":178,"dir":499,"slug":509},"The New AI Model for Teams","What changed with the latest AI model: 2–3 selfies instead of 15, 40 headshots per person, self-serve redos, and how to upgrade an older team.","new-model",{"title":511,"description":512,"path":513,"dir":499,"slug":514},"HeadshotPro for Teams: Overview","How HeadshotPro Teams works for organizations: one consistent look, self-serve shoots for every member, and answers to the questions buyers ask first.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Foverview","overview",{"title":516,"description":517,"path":518,"dir":499,"slug":519},"Overview","Your team dashboard: credits, member progress, pending invites, the team link, and the left menu.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fteam-dashboard","team-dashboard",{"title":521,"description":522,"path":523,"dir":499,"slug":524},"Team Link, QR Code and Poster","Your team's permanent join link at headshotpro.com\u002Ft\u002Fyour-company, its QR code, and the printable poster.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fteam-link-qr-and-poster","team-link-qr-and-poster",{"title":526,"description":527,"path":528,"dir":529,"slug":530},"API Overview","The HeadshotPro API: what it automates, the three ways to connect your HR tools, and where the full documentation lives.","\u002Fdocs\u002Fteam-lead\u002Fintegrations\u002Fapi-overview","\u002Fdocs\u002Fteam-lead\u002Fintegrations","api-overview",{"title":532,"description":533,"path":534,"dir":529,"slug":535},"Gift Codes","Hand out headshots with redeemable codes instead of a team invite.","\u002Fdocs\u002Fteam-lead\u002Fintegrations\u002Fgift-codes","gift-codes",{"title":537,"description":538,"path":539,"dir":529,"slug":540},"Webhooks and Integrations","Connect HeadshotPro to Zapier or to your own systems with webhooks.","\u002Fdocs\u002Fteam-lead\u002Fintegrations\u002Fwebhooks-and-integrations","webhooks-and-integrations",{"title":542,"description":543,"path":544,"dir":545,"slug":546},"Creating and Managing Teams","How to create, edit, and delete sub-teams within your organization to group members by department","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fcreating-teams","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team","creating-teams",{"title":65,"description":548,"path":64,"dir":545,"slug":549},"Collect extra information from your team members during their headshot onboarding.","custom-fields",{"title":420,"description":551,"path":419,"dir":545,"slug":552},"Control which emails your team receives, where admin alerts go, and rewrite the wording of member emails.","customizing-emails",{"title":379,"description":554,"path":378,"dir":545,"slug":555},"How the owner deletes a team organization, and how a team lead then deletes their own HeadshotPro account.","deleting-your-organization",{"title":450,"description":557,"path":449,"dir":545,"slug":558},"Find any member, see where they are in their shoot, and take action from the Members page.","managing-members",{"title":6,"description":465,"path":469,"dir":545,"slug":14},{"title":561,"description":562,"path":563,"dir":545,"slug":564},"Removing Members","Remove a member from your organization, and understand what happens to their data and your credits.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fremoving-members","removing-members",{"title":566,"description":567,"path":568,"dir":545,"slug":569},"Roles and Permissions","Understand the owner, admin and member roles, and how to add or remove admins.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Froles-and-permissions","roles-and-permissions",{"title":55,"description":571,"path":54,"dir":545,"slug":572},"Configure MFA for admins, manage admins, transfer ownership, and set data retention for your organization.","security-controls",{"title":574,"description":575,"path":576,"dir":545,"slug":577},"SSO Setup","Connect your identity provider to HeadshotPro so team members authenticate through your company's existing SSO system.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fsso-setup","sso-setup",{"title":579,"description":580,"path":581,"dir":582,"slug":583},"Approving and Managing Headshots","How to review finished member headshots, mark them as handled, and download photos for the whole team","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fapproving-and-managing-headshots","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots","approving-and-managing-headshots",{"title":585,"description":586,"path":587,"dir":582,"slug":588},"Bulk Uploading Photos","Upload ZIP files for multiple team members at once to create headshot models without individual onboarding.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fbulk-uploading-photos","bulk-uploading-photos",{"title":590,"description":591,"path":59,"dir":582,"slug":592},"Creating Profile Picture Templates","How to create branded profile picture templates with shape, background, border, outline, and logo overlay settings.","creating-templates",{"title":594,"description":595,"path":596,"dir":582,"slug":597},"Enforcing Consistency","Use the approved list, outfit rules, backdrop settings, per-team overrides and pose selection to keep every team headshot on-brand.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fenforcing-consistency","enforcing-consistency",{"title":599,"description":600,"path":601,"dir":582,"slug":602},"Headshots Still Preparing","What to expect while a member's headshots generate, and what to do when a shoot looks stuck","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fheadshots-still-preparing","headshots-still-preparing",{"title":604,"description":605,"path":606,"dir":582,"slug":607},"Issuing Retries","How a team member gets a free retry, and how you start a new shoot for them when the retry is used up","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fissuing-retries","issuing-retries",{"title":609,"description":610,"path":611,"dir":582,"slug":612},"Managing Profile Picture Templates","How to edit, delete, set a default, and apply profile picture templates to organization members.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fmanaging-templates","managing-templates",{"title":147,"description":614,"path":146,"dir":582,"slug":615},"Restrict which body poses HeadshotPro cycles through when generating headshots for your team.","pose-selection",{"title":617,"description":618,"path":619,"dir":582,"slug":620},"Quality Tips","What to tell your team before they upload selfies, and why results sometimes differ from the person","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fquality-tips","quality-tips",{"title":444,"description":622,"path":443,"dir":582,"slug":623},"Choose the backdrops and outfits your team can use, add your own backdrops and outfits, and set a different look per team.","style-presets",{"title":142,"description":625,"path":141,"dir":582,"slug":626},"Track every member's shoot from Overview and Members, open their photos, and download headshots in the sizes your organization needs","viewing-team-headshots",[628,632,636,640,644],{"slug":629,"name":630,"articles":631},"billing","Billing",[474,480,485,490],{"slug":633,"name":634,"articles":635},"getting-started","Getting Started",[495,501,506,510,515,520],{"slug":637,"name":638,"articles":639},"integrations","Integrations",[525,531,536],{"slug":641,"name":642,"articles":643},"managing-your-team","Managing Your Team",[541,547,550,553,556,559,560,565,570,573],{"slug":645,"name":646,"articles":647},"team-headshots","Team Headshots",[578,584,589,593,598,603,608,613,616,621,624],[],false,1793939721136]