[{"data":1,"prerenderedAt":416},["ShallowReactive",2],{"docs-team-lead\u002Fmanaging-your-team\u002Fdeleting-your-organization":3},{"article":4,"sectionArticles":227,"categories":393,"relatedArticles":414,"prevArticle":307,"nextArticle":313,"categoryName":408,"error":415},{"id":5,"title":6,"avatar":7,"body":8,"description":219,"docx":7,"extension":220,"meta":221,"navigation":222,"order":7,"path":223,"pdf":7,"pdfLabel":7,"procurementPack":7,"seo":224,"slug":7,"stem":225,"__hash__":226},"content\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fdeleting-your-organization.md","Deleting Your Organization",null,{"type":9,"value":10,"toc":206},"minimark",[11,15,19,22,27,55,59,64,103,107,135,143,147,150,153,157,180,184],[12,13,6],"h1",{"id":14},"deleting-your-organization",[16,17,18],"p",{},"The organization owner can delete the organization from Settings when they are its only member. After that, your account is a personal account again, and you can delete it from your profile page.",[16,20,21],{},"A team lead account cannot be deleted while it belongs to an organization. Delete the organization first.",[23,24,26],"h2",{"id":25},"before-you-start","Before you start",[28,29,30,39,52],"ul",{},[31,32,33,34,38],"li",{},"You must be the organization ",[35,36,37],"strong",{},"owner",". Other admins cannot delete the organization.",[31,40,41,42,45,46,51],{},"You must be the ",[35,43,44],{},"only member",". Remove every other member and revoke every pending invite first. See ",[47,48,50],"a",{"href":49},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fremoving-members","Removing Members",".",[31,53,54],{},"Download any team headshots you want to keep. Removing members deletes their headshots.",[23,56,58],{"id":57},"how-it-works","How it works",[60,61,63],"h3",{"id":62},"delete-the-organization","Delete the organization",[65,66,67,78,85,95,100],"ol",{},[31,68,69,70,73,74,77],{},"Go to ",[35,71,72],{},"Settings"," and open the ",[35,75,76],{},"General"," tab.",[31,79,80,81,84],{},"Scroll to the ",[35,82,83],{},"Danger zone"," card.",[31,86,87,88,91,92],{},"Click ",[35,89,90],{},"Delete organization",". The button changes to ",[35,93,94],{},"Are you sure?",[31,96,87,97,99],{},[35,98,94],{}," within 2 seconds to confirm.",[31,101,102],{},"HeadshotPro deletes the organization and takes you back to the app.",[60,104,106],{"id":105},"delete-your-account","Delete your account",[65,108,109,112,118,127,130],{},[31,110,111],{},"Reload the page so HeadshotPro shows your personal account.",[31,113,69,114,51],{},[47,115,117],{"href":116},"\u002Fprofile","headshotpro.com\u002Fprofile",[31,119,87,120,123,124,126],{},[35,121,122],{},"Delete my account",", then click ",[35,125,94],{}," A confirmation dialog opens.",[31,128,129],{},"Type your account email address into the confirmation field.",[31,131,87,132,134],{},[35,133,122],{},". You are logged out and receive a confirmation email.",[16,136,137,138,142],{},"See ",[47,139,141],{"href":140},"\u002Fdocs\u002Findividual\u002Faccount\u002Fdeleting-your-data","Deleting Your Data"," for what account deletion removes.",[23,144,146],{"id":145},"organization-with-other-members","Organization with other members",[16,148,149],{},"There is no self-serve delete while other members remain. Either remove them all first, or email support from the owner's address and ask for the deletion. Support deletion is permanent and removes every member's photos and data. Tell your members before you ask.",[16,151,152],{},"Members with more than 3 shoots cannot be removed from the dashboard. Contact support for these members.",[23,154,156],{"id":155},"good-to-know","Good to know",[28,158,159,162,165,171,177],{},[31,160,161],{},"Deleting the organization is permanent. Organization settings and unused credits are deleted with it.",[31,163,164],{},"If you want a refund for unused credits, contact support before you delete the organization.",[31,166,167,168,170],{},"If the ",[35,169,83],{}," card is not visible, your organization still has other members or pending invites.",[31,172,173,174,176],{},"If ",[35,175,122],{}," is not on your profile after you delete the organization, reload the page or sign out and sign in again.",[31,178,179],{},"Team members cannot delete their own account. They ask an admin to remove them from the organization, and then delete their account from the profile page.",[23,181,183],{"id":182},"related","Related",[28,185,186,190,196,202],{},[31,187,188],{},[47,189,50],{"href":49},[31,191,192],{},[47,193,195],{"href":194},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Forganization-settings","Organization Settings",[31,197,198],{},[47,199,201],{"href":200},"\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Froles-and-permissions","Roles and Permissions",[31,203,204],{},[47,205,141],{"href":140},{"title":207,"searchDepth":208,"depth":208,"links":209},"",2,[210,211,216,217,218],{"id":25,"depth":208,"text":26},{"id":57,"depth":208,"text":58,"children":212},[213,215],{"id":62,"depth":214,"text":63},3,{"id":105,"depth":214,"text":106},{"id":145,"depth":208,"text":146},{"id":155,"depth":208,"text":156},{"id":182,"depth":208,"text":183},"How the owner deletes a team organization, and how a team lead then deletes their own HeadshotPro 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usage.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fcredits-overview","credits-overview",{"title":240,"description":241,"path":242,"dir":232,"slug":243},"Purchasing Credits","How to buy credits for your team: payment methods, the volume discount ladder, invoices for large orders, and automatic top-up.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fpurchasing-credits","purchasing-credits",{"title":245,"description":246,"path":247,"dir":232,"slug":248},"Refunds for Teams","The 30-day money-back guarantee for team purchases and how to request a refund.","\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Frefunds","refunds",{"title":250,"description":251,"path":252,"dir":253,"slug":254},"Creating a Team Account","How to set up a HeadshotPro team: answer four questions, pick the look, pay, and invite your team.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fcreating-a-team","\u002Fdocs\u002Fteam-lead\u002Fgetting-started","creating-a-team",{"title":256,"description":257,"path":258,"dir":253,"slug":259},"Inviting Members","Three ways to add people to your team: email invites, your shareable team link, or uploading photos for them.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Finviting-members","inviting-members",{"title":261,"description":262,"path":263,"dir":253,"slug":264},"The New AI Model for Teams","What changed with the latest AI model: 2–3 selfies instead of 15, 40 headshots per person, self-serve redos, and how to upgrade an older team.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fnew-model","new-model",{"title":266,"description":267,"path":268,"dir":253,"slug":269},"HeadshotPro for Teams: Overview","How HeadshotPro Teams works for organizations: one consistent look, self-serve shoots for every member, and answers to the questions buyers ask 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page.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fmanaging-members","managing-members",{"title":195,"description":319,"path":194,"dir":300,"slug":320},"Manage your organization's name, logo, headshot preferences and email notifications.","organization-settings",{"title":50,"description":322,"path":49,"dir":300,"slug":323},"Remove a member from your organization, and understand what happens to their data and your credits.","removing-members",{"title":201,"description":325,"path":200,"dir":300,"slug":326},"Understand the owner, admin and member roles, and how to add or remove admins.","roles-and-permissions",{"title":328,"description":329,"path":330,"dir":300,"slug":331},"Security Controls","Configure MFA for admins, manage admins, transfer ownership, and set data retention for your organization.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fsecurity-controls","security-controls",{"title":333,"description":334,"path":335,"dir":300,"slug":336},"SSO Setup","Connect your identity provider to HeadshotPro so team members authenticate through your company's existing SSO system.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fsso-setup","sso-setup",{"title":338,"description":339,"path":340,"dir":341,"slug":342},"Approving and Managing Headshots","How to review finished member headshots, mark them as handled, and download photos for the whole team","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fapproving-and-managing-headshots","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots","approving-and-managing-headshots",{"title":344,"description":345,"path":346,"dir":341,"slug":347},"Bulk Uploading Photos","Upload ZIP files for multiple team members at once to create headshot models without individual onboarding.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fbulk-uploading-photos","bulk-uploading-photos",{"title":349,"description":350,"path":351,"dir":341,"slug":352},"Creating Profile Picture Templates","How to create branded profile picture templates with shape, background, border, outline, and logo overlay settings.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fcreating-templates","creating-templates",{"title":354,"description":355,"path":356,"dir":341,"slug":357},"Enforcing Consistency","Use the approved list, outfit rules, backdrop settings, per-team overrides and pose selection to keep every team headshot on-brand.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fenforcing-consistency","enforcing-consistency",{"title":359,"description":360,"path":361,"dir":341,"slug":362},"Headshots Still Preparing","What to expect while a member's headshots generate, and what to do when a shoot looks stuck","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fheadshots-still-preparing","headshots-still-preparing",{"title":364,"description":365,"path":366,"dir":341,"slug":367},"Issuing Retries","How a team member gets a free retry, and how you start a new shoot for them when the retry is used 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backdrops and outfits your team can use, add your own backdrops and outfits, and set a different look per team.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fstyle-presets","style-presets",{"title":389,"description":390,"path":391,"dir":341,"slug":392},"Viewing Team Headshots","Track every member's shoot from Overview and Members, open their photos, and download headshots in the sizes your organization needs","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fviewing-team-headshots","viewing-team-headshots",[394,398,402,406,410],{"slug":395,"name":396,"articles":397},"billing","Billing",[228,234,239,244],{"slug":399,"name":400,"articles":401},"getting-started","Getting Started",[249,255,260,265,270,275],{"slug":403,"name":404,"articles":405},"integrations","Integrations",[280,286,291],{"slug":407,"name":408,"articles":409},"managing-your-team","Managing Your Team",[296,302,307,312,313,318,321,324,327,332],{"slug":411,"name":412,"articles":413},"team-headshots","Team 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