[{"data":1,"prerenderedAt":288},["ShallowReactive",2],{"docs-team-lead\u002Fbilling\u002Frefunds":3},{"article":4,"sectionArticles":101,"categories":265,"relatedArticles":286,"prevArticle":111,"nextArticle":118,"categoryName":268,"error":287},{"id":5,"title":6,"avatar":7,"body":8,"description":93,"docx":7,"extension":94,"meta":95,"navigation":96,"order":7,"path":97,"pdf":7,"pdfLabel":7,"procurementPack":7,"seo":98,"slug":7,"stem":99,"__hash__":100},"content\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Frefunds.md","Refunds for Teams",null,{"type":9,"value":10,"toc":86},"minimark",[11,15,19,24,37,41,61,65],[12,13,6],"h1",{"id":14},"refunds-for-teams",[16,17,18],"p",{},"Every HeadshotPro purchase is covered by a 30-day money-back guarantee. If your team is not happy, ask for a refund within 30 days of the purchase and you get your money back. No conditions, no questions.",[20,21,23],"h2",{"id":22},"how-it-works","How it works",[25,26,27,31,34],"ol",{},[28,29,30],"li",{},"Contact support from the account page or the support form within 30 days of the purchase. Include the organization name or the receipt.",[28,32,33],{},"Support refunds the purchase to the original payment method.",[28,35,36],{},"The money takes a few business days to reach your account, depending on your bank.",[20,38,40],{"id":39},"good-to-know","Good to know",[42,43,44,47,50,58],"ul",{},[28,45,46],{},"The guarantee applies to individuals and teams alike.",[28,48,49],{},"Before you ask for a refund because of a result, try the free redo: every member can redo their shoot with new selfies within 60 days, and you can start a new shoot for anyone from the Members page. 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