[{"data":1,"prerenderedAt":516},["ShallowReactive",2],{"docs-team-lead\u002Fbilling\u002Fpurchasing-credits":3},{"article":4,"sectionArticles":328,"categories":494,"relatedArticles":514,"prevArticle":333,"nextArticle":337,"categoryName":22,"error":515},{"id":5,"title":6,"avatar":7,"body":8,"description":320,"docx":7,"extension":321,"meta":322,"navigation":323,"order":7,"path":324,"pdf":7,"pdfLabel":7,"procurementPack":7,"seo":325,"slug":7,"stem":326,"__hash__":327},"content\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fpurchasing-credits.md","Purchasing Credits",null,{"type":9,"value":10,"toc":310},"minimark",[11,15,29,34,71,75,78,189,192,195,199,225,229,235,263,267,286,290],[12,13,6],"h1",{"id":14},"purchasing-credits",[16,17,18,19,23,24,28],"p",{},"Credits are bought from ",[20,21,22],"strong",{},"Billing"," at ",[25,26,27],"code",{},"\u002Fapp\u002Fadmin\u002Fbilling\u002Fcredits",". Choose how many you need, pay, and the credits are in your balance right away. There are no contracts, no subscriptions, and no minimum order. One credit is one shoot for one person.",[30,31,33],"h2",{"id":32},"how-it-works","How it works",[35,36,37,44,51,54,64],"ol",{},[38,39,40,41,43],"li",{},"Go to ",[20,42,22],{}," in the left menu.",[38,45,46,47,50],{},"Click ",[20,48,49],{},"Add credits",".",[38,52,53],{},"Enter the number of credits. The order summary shows the price per credit, your volume discount, and the total. It also shows how many more credits take you to the next discount tier.",[38,55,56,57,60,61,50],{},"Pay by card. Checkout runs through Stripe. For orders of more than 100 credits you can also choose ",[20,58,59],{},"Pay by bank transfer"," or ",[20,62,63],{},"Request a quote",[38,65,66,67,70],{},"Credits appear in your balance as soon as the payment is confirmed. The purchase shows up under ",[20,68,69],{},"Invoices"," with a receipt.",[30,72,74],{"id":73},"volume-pricing","Volume pricing",[16,76,77],{},"The base price is $39 per person. Discounts are based on the total number of credits your organization has bought over time, not only this order. Once you reach a tier, every later purchase gets that rate or better.",[79,80,81,97],"table",{},[82,83,84],"thead",{},[85,86,87,91,94],"tr",{},[88,89,90],"th",{},"Total credits purchased",[88,92,93],{},"Discount",[88,95,96],{},"Price per person",[98,99,100,112,123,134,145,156,167,178],"tbody",{},[85,101,102,106,109],{},[103,104,105],"td",{},"1–4",[103,107,108],{},"0%",[103,110,111],{},"$39.00",[85,113,114,117,120],{},[103,115,116],{},"5–24",[103,118,119],{},"20%",[103,121,122],{},"$31.20",[85,124,125,128,131],{},[103,126,127],{},"25–49",[103,129,130],{},"25%",[103,132,133],{},"$29.25",[85,135,136,139,142],{},[103,137,138],{},"50–99",[103,140,141],{},"30%",[103,143,144],{},"$27.30",[85,146,147,150,153],{},[103,148,149],{},"100–199",[103,151,152],{},"35%",[103,154,155],{},"$25.35",[85,157,158,161,164],{},[103,159,160],{},"200–499",[103,162,163],{},"40%",[103,165,166],{},"$23.40",[85,168,169,172,175],{},[103,170,171],{},"500–999",[103,173,174],{},"45%",[103,176,177],{},"$21.45",[85,179,180,183,186],{},[103,181,182],{},"1000+",[103,184,185],{},"50%",[103,187,188],{},"$19.50",[16,190,191],{},"Example: you hold 20 credits from earlier purchases and buy 10 more. The total of 30 puts you in the 25% tier for this order and all future ones.",[16,193,194],{},"Teams created before this ladder was introduced keep their original tier table. The tier that applies to your organization is always shown in the order summary when you buy.",[30,196,198],{"id":197},"paying-by-invoice-or-purchase-order","Paying by invoice or purchase order",[200,201,202,211,219],"ul",{},[38,203,204,205,207,208,210],{},"For orders of more than 100 credits, the purchase window offers ",[20,206,59],{}," (you receive wire details) and ",[20,209,63],{}," (a formal quote you can pay later).",[38,212,213,214,50],{},"Need an invoice, a purchase order, or a quote for a smaller order? Contact sales at ",[215,216,218],"a",{"href":217},"mailto:sales@headshotpro.com","sales@headshotpro.com",[38,220,221,222,224],{},"Enter your company details (name, billing address, PO number, tax ID) once on the ",[20,223,69],{}," page. They appear on all future invoices and receipts.",[30,226,228],{"id":227},"automatic-top-up","Automatic top-up",[16,230,231,232,234],{},"Turn on ",[20,233,228],{}," on the Billing page so your team is never blocked by an empty balance.",[35,236,237,243,250,256],{},[38,238,46,239,242],{},[20,240,241],{},"Enable"," next to Automatic top-up.",[38,244,245,246,249],{},"Set the ",[20,247,248],{},"threshold",", the balance at which a top-up happens (default 5 credits).",[38,251,245,252,255],{},[20,253,254],{},"amount"," to buy each time (default 10 credits).",[38,257,258,259,262],{},"Keep a card on file. Top-ups charge your default card. Use ",[20,260,261],{},"Manage"," in the payment methods section to add, remove or change cards.",[30,264,266],{"id":265},"good-to-know","Good to know",[200,268,269,272,275,280,283],{},[38,270,271],{},"Credits never expire.",[38,273,274],{},"Prices are shown in your billing currency. Change it with the currency selector on the Billing page.",[38,276,277,278,50],{},"If a top-up fails, for example because a card expired, the card is flagged on the Billing page. Update it under ",[20,279,261],{},[38,281,282],{},"Organizations with a fixed per-credit price agreed with sales see that price instead of the standard ladder.",[38,284,285],{},"There is no free trial by default. Large organizations can ask sales about a trial before a rollout.",[30,287,289],{"id":288},"related","Related",[200,291,292,298,304],{},[38,293,294],{},[215,295,297],{"href":296},"\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fcredits-overview","Credits Overview",[38,299,300],{},[215,301,303],{"href":302},"\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fbilling-history","Billing History",[38,305,306],{},[215,307,309],{"href":308},"\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Frefunds","Refunds for Teams",{"title":311,"searchDepth":312,"depth":312,"links":313},"",2,[314,315,316,317,318,319],{"id":32,"depth":312,"text":33},{"id":73,"depth":312,"text":74},{"id":197,"depth":312,"text":198},{"id":227,"depth":312,"text":228},{"id":265,"depth":312,"text":266},{"id":288,"depth":312,"text":289},"How to buy credits for your team: payment methods, the volume discount ladder, invoices for large orders, and automatic top-up.","md",{},true,"\u002Fdocs\u002Fteam-lead\u002Fbilling\u002Fpurchasing-credits",{"title":6,"description":320},"docs\u002Fteam-lead\u002Fbilling\u002Fpurchasing-credits","FvnQiVXtfLEg2dMj5HkMDmSE0nE--T4Kgv3lrS1MlJg",[329,333,336,337,340,346,351,356,361,366,371,377,382,387,393,398,403,408,413,418,423,428,433,438,444,449,454,459,464,469,474,479,484,489],{"title":303,"description":330,"path":302,"dir":331,"slug":332},"Where to find invoices and receipts, add your company details to them, and read the credit activity log.","\u002Fdocs\u002Fteam-lead\u002Fbilling","billing-history",{"title":297,"description":334,"path":296,"dir":331,"slug":335},"How team credits work: when a credit is used, what happens when someone leaves, edit credits, and how to track usage.","credits-overview",{"title":6,"description":320,"path":324,"dir":331,"slug":14},{"title":309,"description":338,"path":308,"dir":331,"slug":339},"The 30-day money-back guarantee for team purchases and how to request a 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poster.","\u002Fdocs\u002Fteam-lead\u002Fgetting-started\u002Fteam-link-qr-and-poster","team-link-qr-and-poster",{"title":372,"description":373,"path":374,"dir":375,"slug":376},"API Overview","The HeadshotPro API: what it automates, the three ways to connect your HR tools, and where the full documentation lives.","\u002Fdocs\u002Fteam-lead\u002Fintegrations\u002Fapi-overview","\u002Fdocs\u002Fteam-lead\u002Fintegrations","api-overview",{"title":378,"description":379,"path":380,"dir":375,"slug":381},"Gift Codes","Hand out headshots with redeemable codes instead of a team invite.","\u002Fdocs\u002Fteam-lead\u002Fintegrations\u002Fgift-codes","gift-codes",{"title":383,"description":384,"path":385,"dir":375,"slug":386},"Webhooks and Integrations","Connect HeadshotPro to Zapier or to your own systems with webhooks.","\u002Fdocs\u002Fteam-lead\u002Fintegrations\u002Fwebhooks-and-integrations","webhooks-and-integrations",{"title":388,"description":389,"path":390,"dir":391,"slug":392},"Creating and Managing Teams","How to create, edit, and delete sub-teams within your organization to group members by department","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fcreating-teams","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team","creating-teams",{"title":394,"description":395,"path":396,"dir":391,"slug":397},"Custom Fields","Collect extra information from your team members during their headshot onboarding.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fcustom-fields","custom-fields",{"title":399,"description":400,"path":401,"dir":391,"slug":402},"Customizing Emails","Control which emails your team receives, where admin alerts go, and rewrite the wording of member emails.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fcustomizing-emails","customizing-emails",{"title":404,"description":405,"path":406,"dir":391,"slug":407},"Deleting Your Organization","How the owner deletes a team organization, and how a team lead then deletes their own HeadshotPro account.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fdeleting-your-organization","deleting-your-organization",{"title":409,"description":410,"path":411,"dir":391,"slug":412},"Managing Members","Find any member, see where they are in their shoot, and take action from the Members page.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fmanaging-members","managing-members",{"title":414,"description":415,"path":416,"dir":391,"slug":417},"Organization Settings","Manage your organization's name, logo, headshot preferences and email notifications.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Forganization-settings","organization-settings",{"title":419,"description":420,"path":421,"dir":391,"slug":422},"Removing Members","Remove a member from your organization, and understand what happens to their data and your credits.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fremoving-members","removing-members",{"title":424,"description":425,"path":426,"dir":391,"slug":427},"Roles and Permissions","Understand the owner, admin and member roles, and how to add or remove admins.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Froles-and-permissions","roles-and-permissions",{"title":429,"description":430,"path":431,"dir":391,"slug":432},"Security Controls","Configure MFA for admins, manage admins, transfer ownership, and set data retention for your organization.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fsecurity-controls","security-controls",{"title":434,"description":435,"path":436,"dir":391,"slug":437},"SSO Setup","Connect your identity provider to HeadshotPro so team members authenticate through your company's existing SSO system.","\u002Fdocs\u002Fteam-lead\u002Fmanaging-your-team\u002Fsso-setup","sso-setup",{"title":439,"description":440,"path":441,"dir":442,"slug":443},"Approving and Managing Headshots","How to review finished member headshots, mark them as handled, and download photos for the whole team","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fapproving-and-managing-headshots","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots","approving-and-managing-headshots",{"title":445,"description":446,"path":447,"dir":442,"slug":448},"Bulk Uploading Photos","Upload ZIP files for multiple team members at once to create headshot models without individual onboarding.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fbulk-uploading-photos","bulk-uploading-photos",{"title":450,"description":451,"path":452,"dir":442,"slug":453},"Creating Profile Picture Templates","How to create branded profile picture templates with shape, background, border, outline, and logo overlay settings.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fcreating-templates","creating-templates",{"title":455,"description":456,"path":457,"dir":442,"slug":458},"Enforcing Consistency","Use the approved list, outfit rules, backdrop settings, per-team overrides and pose selection to keep every team headshot on-brand.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fenforcing-consistency","enforcing-consistency",{"title":460,"description":461,"path":462,"dir":442,"slug":463},"Headshots Still Preparing","What to expect while a member's headshots generate, and what to do when a shoot looks stuck","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fheadshots-still-preparing","headshots-still-preparing",{"title":465,"description":466,"path":467,"dir":442,"slug":468},"Issuing Retries","How a team member gets a free retry, and how you start a new shoot for them when the retry is used up","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fissuing-retries","issuing-retries",{"title":470,"description":471,"path":472,"dir":442,"slug":473},"Managing Profile Picture Templates","How to edit, delete, set a default, and apply profile picture templates to organization members.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fmanaging-templates","managing-templates",{"title":475,"description":476,"path":477,"dir":442,"slug":478},"Pose Selection","Restrict which body poses HeadshotPro cycles through when generating headshots for your team.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fpose-selection","pose-selection",{"title":480,"description":481,"path":482,"dir":442,"slug":483},"Quality Tips","What to tell your team before they upload selfies, and why results sometimes differ from the person","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fquality-tips","quality-tips",{"title":485,"description":486,"path":487,"dir":442,"slug":488},"Style Presets","Choose the backdrops and outfits your team can use, add your own backdrops and outfits, and set a different look per team.","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fstyle-presets","style-presets",{"title":490,"description":491,"path":492,"dir":442,"slug":493},"Viewing Team Headshots","Track every member's shoot from Overview and Members, open their photos, and download headshots in the sizes your organization needs","\u002Fdocs\u002Fteam-lead\u002Fteam-headshots\u002Fviewing-team-headshots","viewing-team-headshots",[495,498,502,506,510],{"slug":496,"name":22,"articles":497},"billing",[329,333,336,337],{"slug":499,"name":500,"articles":501},"getting-started","Getting Started",[340,346,351,356,361,366],{"slug":503,"name":504,"articles":505},"integrations","Integrations",[371,377,382],{"slug":507,"name":508,"articles":509},"managing-your-team","Managing Your Team",[387,393,398,403,408,413,418,423,428,433],{"slug":511,"name":512,"articles":513},"team-headshots","Team Headshots",[438,444,449,454,459,464,469,474,479,484,489],[],false,1793943943606]