Refund Policy
Last updated: December 9, 2025
At HeadshotPro, we’re committed to ensuring that everyone has headshots that truly represent them and make them feel confident. If you don’t end up with at least one profile-worthy photo, we’ll fully refund you, no questions asked.
What “Profile-Worthy” Means
Profile-worthy means at least one photo that you like and can use professionally
It’s completely normal that out of all the photos generated, some might not be to your liking. Just like a real photoshoot, not every headshot will be a keeper
How to Get a Refund
Follow these steps to get a refund:
In your dashboard, click Support
Under Request type, select Refund request
Enter your name and a brief note explaining why you’d like a refund
Submit your request. Our team will review it and, if eligible, process a full refund within 48 hours
Tips for Getting the Best Headshots
The quality of your headshots depends on the selfies you take. Check out our Selfie Guidelines to get the best results.
How to Get More Headshots
If you’d like additional photos, you can easily purchase more directly within the platform. Just click on the Get More Photos button in, and you can buy extra pictures at a discount.
You can also explore our different packages and choose the one that best fits your needs.